Heald College

IS AN ACCOUNTING CAREER RIGHT FOR ME?
Accounting is the perfect program for people who like to work with numbers. Individuals who specialize in this area are generally good at math and very detail-oriented.

WHAT'S THE JOB OUTLOOK?
Because financial integrity and accurate reporting are crucial to business success across all industries, the accounting field enjoys relatively consistent growth, even in a fluctuating economy. Since today's accounting professionals play a pivotal role in a company's performance, people with a background in accounting are in demand.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Accounting program pursue rewarding careers in positions, such as Accounting Assistant, Bookkeeper, Accounting Clerk, Accounts Payable/Receivable Clerk, Payroll Clerk, and Administrative Assistant. Your job responsibilities will vary depending on your job title and the size and type of company where you work. In smaller organizations, the accounting staff handles all aspects of financial management, whereas accounting professionals in larger offices are more specialized. While entry-level staffers generally post transaction details, total accounts, and calculate interest charges, more advanced employees balance finances and ensure the accuracy of accounts. No matter what your position, you'll use computers to generate reports and manage spreadsheets.

As technology continues to evolve, accounting professionals will be expected to keep pace. Your Heald education covers financial software and basic computer technology, which will give you the advantage you need to continue to grow and stay competitive throughout your career.

IS A CAREER IN BUSINESS ADMINISTRATION RIGHT FOR ME?
Business Administration is the perfect program for people who want to get broad exposure to the business world and a solid foundation in business fundamentals. Individuals who specialize in this area generally have good multi-tasking skills and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
No business succeeds today without a broad base of versatile employees who can respond to the changing needs of the workplace. Today's job market demands capable, motivated, business-savvy individuals who exhibit proficiency in a range of business applications, and above all, professional polish. That's why employers are looking for people who are team-minded and can juggle multiple tasks at a time.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Business Administration program have a wide range of skills that can be applied in various fields. You'll be qualified to pursue rewarding business administration careers in positions, such as Administrative Assistant, Office Assistant, Office Manager, Management Trainee, and Customer Service Representative. It's a versatile degree, so the skills you gain will be of use to you in any business administration job.

IS A CAREER IN CRIMINAL JUSTICE RIGHT FOR ME?
Criminal Justice students may earn an Associate of Applied Science. This program is designed to teach you a variety of entry-level skills for use in law enforcement, corrections, social services, security, and other related private and public sector jobs. If the following qualities describe you, criminal justice might be a good career choice: * Trustworthy * Possess strong ethics and moral values         * Organized and detail oriented * Value physical fitness        * Enjoy responsibility

WHAT'S THE JOB OUTLOOK?
The U.S. Department of Labor has predicted that by 2010 there will be more than a 29% increase in the demand for FBI Agents, Police Officers, Private Detectives, U.S. Customs Agents and many others, but the growing emphasis on homeland security has created an unprecedented demand for criminal justice and security professionals.* Due to increasing populations in prison, as well as those on probation and on parole, the criminal justice field enjoys relatively consistent growth, despite a fluctuating economy. The demand for employees in this line of work is steadily increasing to keep up with personnel needs in the private sector, as well in federal, state, and local government agencies. While an Associate's degree in Criminal Justice may open the door to many of these careers, it is important to note that certain jobs may require additional certification, graduation from higher education programs, and completion of additional training. Also, you may be required by some prospective employers to consent to a nationwide criminal history check, personal credit report check, and a drug test. *Occupational Outlook Handbook, 2008-09 Edition, Bureau of Labor Statistics

WHAT WILL I LEARN
At Heald, we believe the best way to learn is to do. In this program, you will develop a thorough understanding of practices and procedures expected of professionals in the field. You will be able to effectively communicate with supervisors, peers, and the public. You will also recognize and respond to safety and security issues as they occur in a detention and/or corrections environment. This program will teach you to apply basic procedures and investigative techniques for processing a crime scene. Major topics of the program include an exploration of the nature and variety of crimes, constitutional law and related legal issues and protections, law enforcement procedures, criminal investigations, juvenile justice, corrections, victim's issues, organized crime, and terrorism. Common program themes include increasing cultural awareness and developing effective critical thinking skills.

IS A MEDICAL INSURANCE BILLING AND CODING CAREER RIGHT FOR ME?Medical Insurance Billing and Coding is the perfect program for people who want to contribute to quality patient care from behind-the-scenes. Individuals who specialize in this area enjoy working with healthcare professionals and computer technology. WHAT'S THE JOB OUTLOOK?Medical billing and coding specialists play a critical role in healthcare organizations by maintaining accurate records and protecting patient health information. Because healthcare organizations are being held to higher standards, opportunities for medical billing and coding specialists are plentiful. In fact, employment of medical billing and coding specialists is expected to grow much faster than the average for all occupations through 2012.* At Heald, we can help you prepare for a rewarding career in this growing field. WHAT WILL I DO WITH MY EDUCATION?Graduates of Heald's Medical Insurance Billing and Coding program pursue rewarding careers such as medical record coders, clinical coding specialists, and insurance claims analysts. They communicate with doctors and other healthcare professionals, manage medical records, and code diagnoses and procedures for reimbursement and research purposes. As a professional in this field, your job responsibilities would likely involve collecting, maintaining, and analyzing the data that doctors, nurses, researchers, and other healthcare staff use to treat patients. You could end up working in a hospital, managed care organization, ambulatory care facility, insurance company, or even a government agency.

Construction management personnel oversee a construction project from beginning to end. They possess excellent leadership skills, enjoy working in a fast-paced environment, and can adapt to changes quickly.

The increased complexity of construction projects due to new advances in building materials and construction methods will boost demand for specialized management-level personnel within the construction industry. The working conditions in the construction industry are challenging, so jobs often do not attract a sufficient number of qualified job seekers. This trend is expected to continue even with projected growth in the construction management field.

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IS A CAREER IN SOFTWARE TECHNOLOGIES RIGHT FOR ME?
Software Technologies is the perfect program for people who want to master both office and computer skills. Individuals who specialize in this area are generally good at multi-tasking and working with computers.

WHAT'S THE JOB OUTLOOK?
Computers create countless efficiencies in today's marketplace, making them the essential ingredient to business success. The demand for computer support specialists is steadily increasing, as their employers rely on them to provide technical assistance to their colleagues. In fact, computer specialists are projected to be among the fastest-growing occupations through 2010.* Employers in today's job market are seeking job candidates who have up-to-date computer skills and the ability to keep pace with evolving technologies.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Software Technologies program pursue rewarding careers in a variety of positions, including Software Specialist, Computer Support Specialist, Technology Coordinator, Help Desk Specialist, Customer Service Representative, and Administrative Assistant.

As a specialist in this field, you will perform a variety of administrative and computer support tasks. Your duties might include creating presentation materials for your team members or troubleshooting problems with computer hardware and software. No matter what position you hold, your Heald degree will help prepare you for great success in the workplace.

At Heald, we believe the best way to learn is to do. In this program, you�ll learn both business strategy and execution. We�ll give you an in-depth understanding of how business operates, allowing you to get the experience you need to start your own business. You will learn about all of the essential business functions, studying everything from the basics of entrepreneurship to management, accounting, human resources, marketing and sales, and finance for entrepreneurs. You will review real business cases, learning from the stories of successful and not-sosuccessful entrepreneurs. You�ll also develop strong critical thinking, problem solving, interpersonal, and computer skills. Your final project will be a comprehensive business plan for your own small business. But the most important thing you should know about Heald�s Entrepreneurship program is that you�ll get real-world instruction from faculty who can share real-life experiences with you.

This field is perfect for people who want to know about current technologies. Individuals who specialize in this area generally have a passion for computers and a knack for problem solving.

Microsoft makes the most widely used operating systems in the world today. As the number of Microsoft users grows, so does the demand for qualified networking professionals who understand how to configure, maintain, and support Microsoft products.

The Paralegal program is a program through which students may earn an Associate in Applied Science. This program is designed to teach students primary skills in legal research, writing, and technology that provide a foundation for lifetime skills development in the paralegal field.

You'll learn how to access and manage legal information using a variety of applications. You'll also learn to conduct independent legal research and apply critical thinking skills to identify areas of law that are relevant and applicable to various legal issues. You will also draft legal correspondence, memoranda, pleadings and other legal documentation.

The program prepares students to assist lawyers in law firms, as well as work in the legal department of corporations, banks, insurance and title companies, or other profit and non-profit organizations. Graduates may also secure employment in various local, state, or federal government agencies. The Paralegal program combines legal theory and knowledge of the profession with the practical application skills that are required of a paralegal who is seeking an entry-level position in the legal environment and related fields.

SAMPLE COURSES

• Introduction to Legal Terminology and the Profession
• Legal Research
• Legal Writing
• Civil Litigation for Paralegals
• Legal Office Management
• Criminal Law and Procedure
• Torts
• Contracts
• Ethics for Paralegals
• Business Organizations and Corporations
• Family Law

If you're interested in this program, you can pursue the following educational options:

• Associate in Applied Science degree in Business Administration with an emphasis in Criminal Justice.

The information on this sheet serves as a general overview for this program. For details, please refer to our academic catalog. Program availability and educational options vary by campus.

IS A CAREER IN NETWORK SECURITY RIGHT FOR ME?
Network Security is the perfect program for people who want to have a mission critical role at their place of work. Individuals who specialize in this area are generally good at troubleshooting and multi-tasking.

WHAT'S THE JOB OUTLOOK?
According to industry analysts, network security is one of the fastest growing fields in Information Technology, due to the increase in network vulnerability and security threats. Data theft and other unauthorized access to computer systems and Web sites can be enormously detrimental to a company's success. Executives from all types of companies are reporting that information technology specialists with security expertise are highly valued, because safeguarding systems is a mission critical role.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Network Security program pursue rewarding careers in a variety of positions, including Information Security Specialist, Database Security Specialist, Web Application Security Specialist, LAN Administrator, Junior Network Administrator, and Technical Support Specialist. You'll also be well-prepared to pursue the following technical certifications: CompTIA A+, Network+, Linux+, Security+, Microsoft Certified Professional, and Microsoft Certified Desktop Support Technician.

As a Network Security Specialist, you'll be considered an expert in encryption, authentication and client and server security. You'll likely be responsible for configuring firewalls, recovering and backing up critical business data, and using intrusion detection techniques to detect hacking activities. No matter which position you hold, your Heald degree will help prepare you for great success in the network security field.

IS A CAREER IN SALES AND MARKETING RIGHT FOR ME?
Sales and marketing specialists are good communicators. They're skilled at finding ways to convey a company's strengths and to promote its products.

WHAT'S THE JOB OUTLOOK?
Sales and marketing are increasingly important to businesses as they battle for consumers' attention in today's complex communications environment. With so many products and services available in the global marketplace, companies are challenged to get the word out about the particular benefits of their offerings. That's why skilled sales and marketing professionals are in such high demand. Employees who can effectively communicate about a company's strengths and successfully promote its goods and services have the potential to propel their company forward.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Sales and Marketing program pursue rewarding positions, including Sales Consultant, Retail Sales Associate, Customer Service Representative, Marketing Coordinator, Client Service Representative, and Call Center Representative.

As a Marketing Specialist, you will be responsible for communicating about the advantages of obtaining your company's products or benefiting from the use of its services. Your objective will be to make your target audience aware of all that your company has to offer. If you were to work in Sales, your role would be to secure new customers or clients and to increase your company's share of its particular market. No matter which position you hold, your Heald degree will help prepare you for great success in the sales and marketing field.

IS A CAREER AS A NETWORK SYSTEMS ADMINISTRATOR RIGHT FOR ME?
Network Systems Administration is the perfect program for people who want to have a mission critical role at their place of work. Individuals who specialize in this area are generally good at troubleshooting and working as a part of team.

WHAT'S THE JOB OUTLOOK?
Opportunities abound in the network systems administration field, as companies are relying more heavily on computer networks to make their operations run smoothly. Job growth in this field will continue to be driven by rapid gains in computer and data processing services, which is projected to be the fastest-growing industry in the U.S. economy.* Today's job market demands capable, tech-savvy individuals who exhibit proficiency in a range of network functions, and above all, professional polish.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Network Systems Administration program pursue rewarding careers in a variety of positions, including LAN Administrator, WAN Administrator, Junior Network Administrator, Technical Support Specialist, or Network Support Technician. You'll also be prepared to pursue the following technical certifications: CompTIA A+, Network+, Linux+, Security+, and Microsoft Certified Professional.

As a Network Systems Administrator, you'll generate reports, implement and configure customer support databases, install and maintain servers, recommend hardware and software, and monitor network performance. No matter which position you hold, your Heald degree will help prepare you for great success in the network systems administration field.

At Heald, we believe the best way to learn is to do. That�s why our Pharmacy Technology program allows you to master important concepts in the classroom and then apply them in practice. In this program, you will learn how to handle and prepare prescription and medication orders, tabulate pharmaceutical calculations, and perform non-sterile and aseptic compounding procedures while using pharmacy-related technology, as well as adhere to federal and state pharmacy law.

You also will be prepared to sit for the Pharmacy Technician Certification Exam (PTCE) offered by the Pharmacy Technician Certification Board (PTCB). The most important thing is that you�ll get practical instruction, so you can be an asset to any pharmacies and/or healthcare organizations.

IS A CAREER AS A MEDICAL ASSISTANT RIGHT FOR ME?
Medical Assistants provide care and comfort to people with healthcare needs. They're good at multi-tasking and work well as a part of a team.

WHAT'S THE JOB OUTLOOK?
The demand for healthcare professionals is at an all-time high. As our population rises and technology advances, the need for high quality services becomes increasingly great. Medical assisting jobs are an instrumental part of this expansion. In fact, according to the Bureau of Labor Statistics, employment of medical assistants is expected to grow much faster than the average for all occupations through the year 2012.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Medical Assisting program pursue rewarding careers in a variety of settings - including family and internal medicine clinics, hospitals, pain centers - and a wide array of specialty areas.

Medical Assistants' job duties typically include both clinical and administrative tasks. While clinical duties vary according to state law, medical assistants generally write medical histories, record vital signs, prepare patients for examinations or lab tests, and assist physicians with examinations. They also perform basic tests on the premises, including drawing blood, and administering injections. On the administrative side, Medical Assistants typically update and file patient records, handle insurance forms, schedule appointments, arrange for hospital admissions and lab services, and assist with billing. A Heald degree can help you qualify for positions ranging from Clinical Medical Assistant and Lab Assistant to Patient Services Representative.

IS A CAREER IN MEDICAL OFFICE ADMINISTRATION RIGHT FOR ME?
Medical Office Administration is the perfect program for people who want to help provide care and comfort to people with medical or dental needs. Individuals who specialize in this area generally have good multi-tasking and communication skills.

WHAT'S THE JOB OUTLOOK?
The health services industry is thriving and medical office administration jobs are at the heart of its growth. As our population rises and technology advances, the need for high quality healthcare services becomes increasingly great. The medical office administration field is an instrumental part of this expansion, so there's never been a better time to follow this career path.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Medical Office Administration program pursue rewarding careers in a variety of positions, including Medical Office Assistant, Medical Administrative Assistant, Patient Representative, and Administrative Assistant. With this expertise, you can be an integral part of any healthcare team, responsible for giving patients the most pleasant experience possible.

If you work for a small practice, you might handle general administrative tasks, such as greeting patients, scheduling appointments, filing records, purchasing supplies and equipment, and keeping the waiting and examining rooms in order. You might also educate patients about medication and special diets, and call prescriptions into a pharmacy. In larger practices and hospitals, medical office assistants tend to have particular areas of expertise, such as admissions, or insurance billing and coding.

IS A CAREER AS AN ELECTRONICS TECHNICIAN RIGHT FOR ME?
Electronics technicians are people who have a natural interest in how things work. They're good at taking things apart and putting them back together.

WHAT'S THE JOB OUTLOOK?
Job opportunities abound in the electronics technology field, with positions available in everything from telephone systems operation to computer and office machine repair. There's a growing need for employees who specialize in home entertainment equipment and commercial and industrial electronic equipment, as well. Individuals with advanced training can go on to become specialists who work with other technicians to diagnose especially difficult problems, or consult with engineering experts to design equipment and develop maintenance procedures.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's electronics technology program pursue rewarding careers, working with equipment including televisions, radars, industrial equipment controls, computers, telephone systems, and medical diagnostic equipment. You'll perform job roles ranging from Electronics Technician and Field Service Technician to Manufacturing Technician.

In this line of work, you might work with engineering experts or other technicians to develop laboratory tests, calibrate and operate instruments, make calculations, or repair equipment.

IS A CAREER AS A DENTAL ASSISTANT RIGHT FOR ME?
Dental Assistants provide care and comfort to people with dental care needs. They're good with their hands and work well as a part of a team.

WHAT'S THE JOB OUTLOOK?
Dental assisting is expected to be one of the fastest growing occupations through the year 2012.* This growth is fueled by an increasing population and greater retention of natural teeth by middle-aged and older people. As dentists' workloads increase, they are expected to hire more assistants to perform routine tasks, so they can devote their time to more complex procedures.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Dental Assisting program pursue rewarding careers in a variety of settings, including general and specialty practices, dental clinics and hospitals, armed forces dental facilities, dental supply manufacturers, and insurance companies. You'll succeed in positions, such as Dental Assistant, Chairside Assistant, Dental Receptionist, Dental Secretary-Bookkeeper, Office Manager, Dental Supply Salesperson, or Dental Insurance Specialist.

RECEIVE HANDS-ON EXPERIENCE IN FULLY EQUIPPED LABS:

• Training rooms with dental chairs
• Digital radiography equipment
• A dark room for dental x-ray development
• Sterilization and materials labs

IS A CAREER IN THE TRAVEL INDUSTRY RIGHT FOR ME?
Hospitality and Tourism is the perfect program for people who want to get broad exposure to the travel industry. Individuals who specialize in this area generally have great people skills and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
Opportunities in this field are continually growing as millions of tourists visit Hawaii annually (this program is only available at Heald's Honolulu campus). Travel and Tourism is the number one industry of Hawaii, and it accounts for 25% of total employment for the state.* Travelers now visit Hawaii for both leisure and business, creating a surge in the demand for qualified professionals to serve their needs.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Hospitality and Tourism program pursue rewarding careers in various positions, including Travel Agent, Reservationist, Tour Coordinator, Administrative Assistant, Events Coordinator, Catering Assistant, or Front Desk Clerk. With your Heald degree, you'll be qualified to work in a number of different settings, ranging from hotels to travel agencies to airlines.

IS A CAREER IN HEALTH INFORMATION TECHNOLOGY RIGHT FOR ME?
Health Information Technology is the perfect program for people who want to contribute to quality patient care from behind-the-scenes. Individuals who specialize in this area enjoy working with healthcare professionals and computer technology.

WHAT'S THE JOB OUTLOOK?
Health information technicians play a critical role in healthcare organizations by maintaining accurate records and protecting patient health information. Because healthcare organizations are being held to higher standards, opportunities for health information technicians are plentiful. In fact, employment of health information technicians is expected to grow much faster than the average for all occupations through 2012.* At Heald, we can help you prepare for a rewarding career in this growing field.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Health Information Technology program pursue rewarding careers as health data analysts, patient information coordinators, clinical coding specialists, and insurance claims analysts. They specialize in administering healthcare information systems, managing medical records, and coding diagnoses and procedures for reimbursement and research purposes.

As a professional in this field, your job responsibilities would likely involve collecting, maintaining, and analyzing the data that doctors, nurses, researchers, and other healthcare staff use to treat patients. You could end up working in a hospital, managed care organization, ambulatory care facility, insurance company, or even a government agency.

Is Office Skills the right program for me?
Office Skills is the perfect program for people who want to learn how to run an office efficiently. Individuals who specialize in this area are generally good at multi-tasking and working as a part of a team.

What's the job outlook?
Businesses rely on the expertise of their support staff more and more every day. So, job applicants who know their way around office technologies and computer software have a competitive edge with employers. Those that can provide unbiased proof of their skills, in the form of industry-recognized certifications, have the greatest potential for becoming a valuable part of a business team. Official certifications reassure employers that you have the know-how to be productive on the job.

What will I do with my education?
Graduates of Heald's Office Skills program pursue a variety of rewarding positions. It's the perfect program for someone entering the workplace for the first time, someone reentering the workplace after some time, or a current jobholder who wants to upgrade his or her skills.

This Certificate of Completion program prepares students to handle the two most essential administrative tasks - data entry and word processing - which are considered the lifeblood of virtually all types of businesses. It's a two-quarter, 24-unit, non-degree program that provides training preparation for the Microsoft Office Specialist Certification and Internet and Computing Core Certification (IC3) exams. Typically, students who have completed this program go on to earn additional certifications to validate their skills and further their careers.

Is CCNA or CCNP certification right for me? This field is perfect for people who want to stay on top of current technologies. Individuals who specialize in this area generally have a passion for computers and a knack for problem solving. If the following qualities describe you, Cisco Systems Administration or Advanced Cisco Systems Administration might be a good program choice:

Interested in technology
Good at solving problems and troubleshooting
Able to work independently or as part of a team
Get satisfaction from helping people

What's the job outlook? As computers become an increasingly vital part of virtually every kind of business, the evolving technologies - and the people who understand them - take on even greater importance. Cisco routers and switches are the products most widely used to send information from one network to another. As the demand for networked computer systems grows, so does the demand for CCNAs and CCNPs, who understand how to configure, maintain, and support Cisco routers and switches.

What will I do with my education? Graduates of Heald's Cisco Systems Administration program pursue CCNA certification, and then assume a variety of positions, including Help Desk Technician, Field Technician, Network Technician, and Customer Service Technician. Graduates of our Advanced Cisco Systems Administration program pursue CCNP certification, and then assume rewarding careers in a variety of positions, including Network Administrator, Level II Support Engineer, Level II Systems Engineer, Network Engineer, or Deployment Engineer.