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A Career in Technical Support & Repair

Network systems administrators install and support a company's computer systems and troubleshoot any problems that arise. Computer support specialists can work either as help-desk technicians or technical support specialists. Help-desk technicians respond directly to consumer questions and walk customers through a solution step-by-step. Technical support specialists work hands-on, installing and repairing hardware and software while training others how to use them.

Technical Support & Repair Fast Facts
The Bureau of Labor Statistics reported these positions earned the following median salaries in 2008:

  • Computer support specialists: $43,450
  • Network systems administrators: $66,310

Career Training
While there are a number of online college degrees and programs that could lead to either of these careers, a bachelor's degree is typically required for network systems administrators. Computer support specialists who demonstrate a high level of skills may only need an associate's degree or certification.

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5 Program(s) Found
ABCO Technology , Los Angeles
  • An accredited computer training academy preparing students to enter the IT industry as Network Engineers, Software Engineers, Web Apps Developer, Website Designers, Programmers, Database Administrators since 2000.
  • Holds A+ certification from CompTIA.
  • Located in Los Angeles, approximately 10 minutes away from LAX.
  • Flexible class schedules offered during day times, evenings and weekends.
  • Helping students start a career in technology within 3 - 9 months.
  • Educates with the mission to serve the needs of the local community and graduates by matching opportunities to skills.
  • Military friendly school.
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  • Financial Aid
1 Program(s) Found
  • Many programs require externships, allowing students to gain real-world experience.
  • Approved A+ rating from the Better Business Bureau (BBB) since 1984.
  • Offers 22 accelerated, career-focused program options including business administration, medical assisting, and more.
  • Regionally accredited by the Western Association of Schools and Colleges (WASC).
  • 11 campuses across California, with an online division as well.
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  • Financial Aid
1 Program(s) Found
Mayfield College , Cathedral City
  • A Better Business Bureau (BBB) Accredited Business, with an A+ rating.
  • Computer Support Technician program is based on guidelines set by the Computer Technology Industry Association (CompTIA) and Microsoft.
  • Offers free student services, including tutoring, campus internet access, career placement, and a student lounge.
  • Accredited by the Council on Occupational Education (COE).
  • 2 locations in Cathedral City and Twentynine Palms, California.
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Good for Working Adults
  • Flexible Scheduling
  • Financial Aid
  • Offers programs in nursing, medical assisting, pharmacy technology, dental assisting, and more.
  • Six Campuses across Northern CA: Fremont, San Jose, Sacramento, S. San Francisco, Hayward, and Concord.
  • Accredited by the Accrediting Commission of Career Schools and Colleges, with programmatic approvals from the California Board of Vocational Nursing and Psychiatric Technicians and the Board of Registered Nursing.
  • Approved by the Better Business Bureau (BBB) with an A+ rating since 2010.
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Good for Working Adults
  • Flexible Scheduling
  • Financial Aid
  • Transferable Credits
UEI College , Stockton
  • Dedicated to providing  career training since 1975.
  • Has 13 campus locations in Southern California and a campus in Morrow, GA.
  • Provides flexible class times including weekends.
  • Offers curriculum that ranges from 8 month diploma programs to 16-month Associate of Applied Science degree programs.
  • Has admissions professionals available to help students decide which diploma or degree program they should pursue.
  • Gives job placement assistance strengthened by relationships with local employers.
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Good for Working Adults
  • Accredited
  • Flexible Scheduling
  • Financial Aid
  • Transferable Credits
  • Alumni have appeared in reality competition shows such as Top Chef and Project Runway.
  • Has a team of about 4,000 faculty members focused on helping students tap opportunities in a marketplace driven by ideas.
  • Offers programs in design, media arts, fashion, and culinary.
  • Provides program coordinators who work with students to ensure they have the learning materials, assignments, facilities, and faculty to get the most out of the program.
  • Over 50 campus locations nationwide.
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Good for Working Adults
  • Flexible Scheduling
  • Financial Aid
  • Transferable Credits
  • Each year since 2004, The Princeton Review has included California University in its Best in the Northeast listing, recognizing Cal U as one of the best regional universities in the northeastern United States.
  • Ranked #35 in Best Online Graduate Education Programs by U.S. News and World Report in 2015.
  • Offers private school amenities at a public school cost.
  • Grants students in its Global Online program the same diploma as graduates from Cal U’s traditional degree programs.
  • Has an student-to-teacher ratio of 20:1.
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  • Accredited
  • Online Courses
  • Accelerated Programs
  • Financial Aid
  • Transferable Credits